How To Track My Parcel
Different couriers are used to ship the parcels depending on your parcel types. Please check out the following information about the details.
Parcel Type
The parcels are classified into two types.
- Parcel A Not includes any batteries / includes only one battery attached to the micro drone/ .(eg:1pc 75X drone+ 2pcs frames)
- Parcel B Includes mainly batteries(the battery is separates from the micro drone ) (eg:2pcs 300mah 2s batteries+ 1pc 75x frame)
Tracking Information for Parcel A
| Area | Destination | Time | Remark | |
| North America | USA | 7-15 business days | Tracking link | |
| Canada | ||||
| Puerto Rico, Hawaii, United States Virgina Islands, Alaska | 7-25 business days | |||
| Mexico | 10-20 business days | Tracking link | ||
| South America | Brazil | 10-20 business days | Tracking link | |
| Argentina | ||||
| Chile | ||||
| Europe | UK, France, Germany, Netherlands, Austria, Belgium, Ireland, Hungary, Poland, Czech Republic, Portugal, Italy, Spain, Greece, Finland, Sweden | 7-15 business days | Tracking link | |
| Denmark, Switzerland, Norway, Belarus, Ukraine | 7-20 business days | Tracking link | ||
| Russia | 20-30 business days | Tracking link | ||
| Asia | Japan | 3-7 business days | Tracking link | |
| Korea | 7-25 business days | Tracking link | ||
| Singapore, Malaysia, Indonesia, Philippine, Thailand, Vietnam, India | 10-20 business days | Indonesia(No battery included) | ||
| You can buy battery from our local dealer | ||||
| United Nations Emirates, Israel | 7-10 business days | Tracking link | ||
| Oceania | Australia | 7-10 business days | Tracking link | |
| New Zealand | 7-20 business days | Tracking link | ||
| Africa | South Africa | 10-25 business days | Tracking link can't be offered | |
Note: It takes about 3-7 days for the parcel status to be updated online, which means you have to wait for the parcel status to be updated online. Sorry for any inconvenience caused in advance.
Tracking Information for Parcel B
| Shipping from Chinese Warehouse (Shenzhen) | ||||
| Area | Destination | Time | Remark | |
| North America | USA | 7-15 business days | Tracking link | |
| Canada | ||||
| Europe | France, Netherlands, Austria,Switzerland, Belgium,Denmark, Ireland, Hungary, Poland, Czech Republic, Portugal, Italy, Spain, Norway, Luxembourg, Slovakia | 15-20 business days | Tracking link | |
| UK, Germany, Greece, Sweden, Finland, Russia, Ukranie | 10-15 business days | Tracking link | ||
| Asia | Japan | 7-15 business days | Tracking link | |
| Korea | 10-15 business days | Tracking link | ||
| Singapore, Malaysia,Philippine, Thailand, Vietnam | 10-20 business days | Indonesia(No battery included) You can buy battery from our local dealer |
||
| Oceania | Australia | 7-10 business days | Tracking link | |
| New Zealand | 7-20 business days | Tracking link | ||
FAQs:
Q1: Following countries can not be offered tracking link or number
A1: Singapore, Malaysia, Indonesia, Philippine, Thailand, Vietnam. The ETA for these countries is about 3-7 days.
Q2: How To Track Your Parcel
A2: Find your tracking number on the Shopify and then input the number in the tracking link we provide.
Q3: Can't Find The Tracking Number Or Link
A3: If you can't find the tracking number or link, please click here to create a ticket on the support page, we will respond to you as soon as possible.
Q4: Destination Not Showed In The Table
A4: The table only shows part of the destination country which we provide shipping service, right now, we can ship the parcel to all over the world. So don't worry when you find your country is not in the table.
Q5: Returned To Sender Issue
A5: If you notice that your parcel has been returned to the sender, this issue might probably arise from the battery parcel, due to the strict battery delivery to your country.
Feel free to contact us for any problems.
Visit our Customer Support : BETAPFV Helpdesk
