Shipping Policy

All orders will be processed within 2 business days of your payment clearing. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or some products out of stock, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping Methods and Charges
Betafpv.com is currently able to ship orders to most international addresses. All of the parcels are shipped by air. In addition, some countries are not available to ship battery only without purchasing of whoop drone(Logistics company restrictions).
Two shipping methods are provided for you now. 
  • Standard Shipping
  • Expedited Shipping (DHL or FedEx)

If you choose standard shipping and you are from Taiwan, South Korea and Brazil, and because of your country's import policy, there is some information that we need you to provide in your order. (Welcome to write in your address, our staff will process and send your goods as soon as possible.

  • Taiwan, We will be very appreciative that you could write the Chinese address and name.
  • South Korea, We will be very appreciative that you could provide your personal clearance number. If you do not have it, you can apply it from this website:
    https://unipass.customs.go.kr/csp/index.do
  • Brazil, We will be very appreciative that you could provide your tax number(CPF) in your address.
If you choose expedited shipping, you need to pay weight-based rates, which will be calculated automatically. If you choose standard shipping, then the shipping fee depends on the value of your orders. If your order is less than 99.99USD, you have to pay 5 USD for the shipping fee. Free shipping is offered if your order is over 99.99USD.
 
Note: Some remote countries will be charged shipping fees according to the quotation of the logistics company.

Some special products are not applied to this rule. 

The product list as follows:

  •  LiteRadio 2 Radio Transmitter
  •  VR01 FPV Goggles
  •  VR02 FPV Goggles
  •  Micro Whoop Drone Storage Case
  •  Storage Case for 2-4S Micro Drone
  •  Storage Case for 1S Micro Drone
  •  BETAFPV Xmas Race Flag+LED Strip Light (1 PCS)
  •  BETAFPV Xmas Arch Gate+LED Strip Light (1 PCS)
  •  FPV Whoop Racing Advanced Kit
  •  FPV Whoop Racing Starter Kit

With those big volume products in your package, while your package is more than 99USD, we are sorry that we still need to charge you some shipping fee.


Countries & Area That Can't Be Shipped Battery Without Purchasing of Whoop Drone

Battery Issue

We can't ship the battery to the following countries: Indonesia, Middle East, Indonesia, Philippines, Vietnam, India, Mexico, UAE, Brunei, Finland, Chile, Brazil, Oman and other remote areas for now.

If your place doesn't have a Chanel to ship, We will send an email to inform you. Sorry for the inconvenience. 

For European customers, if your parcel includes only batteries, it will take a longer time for the parcel to arrive in your country. Click here to track your parcel. 

DHL Battery Issue

We are terribly sorry that we can’t ship batteries and BNF by DHL because of the strict restriction of shipping. 

but you can choose DHL express services to deliver other products except for drones and battery, such as parts of drones, Radio Transmitters and so on.

 

How To Track My Parcel

We provide trackable shipping service to most of the package. Please click here to reach detail information.

Wrong Address

Shipments will be sent to the address entered on our web page during checkout. We cannot be held responsible if the incorrect shipping address is entered by the customer during checkout. We can only modify a wrong address if customer contacts us before the package is marked as shipped.

We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.

Packages that are returned because of an incorrect address provided by the customer will be subject to an additional shipping charge. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. 

Damaged Box or Incorrect Item(s)

If you receive damaged or incorrect item(s), contact Customer Support no later than 5 business days of receipt of your shipment to make the necessary corrections. 

 

* All duties and taxes are the responsibility of the customer. 

* Betafpv.com accepts no responsibilities and liabilities for delay in shipping time as this is beyond our control.