Order Cancellation
Order cancellation before shipment (1-2 working days ) is acceptable. The refund will be returned to the original payment account.
Canceled by BETAFPV
We will cancel your order for the below reasons:
- Product(s) unavailable currently, BETAFPV tries to contact customers and does not get a reply in 7 days.
- High-Risk Order(s) identified by Credit Card bank or Paypal. To ensure your card safety, we will cancel your order.
- No Shipping Methods. If we are not able to ship to your location, Your order will be canceled.
Refund for Delivered Product
Regarding returning, please click BETAFPV Return Policy for more information. If your return request is approved, please return the product and send the tracking number to BETAFPV. Please allow 3-5 business days for processing once the returned package arrives at our facility. Items requiring extensive testing could take up to 7-14 business days.
Notes:
*If the return is caused by customers, you are responsible for shipping costs, customs duties, taxes, customs clearance, and other costs incurred when sending the unwanted product(s).
Refund Processing Time
| Payment Type | Payment Method | Refund Time Once Approved (Refund approving time:24-48 hours) |
| Paypal | PayPal | Refund within 1 business day. |
| Paypal | PayPal Credit Card | Refund within 1 business day. Bank Processing Time: 7-10 business days |
| Oceanpayment | Credit Card | Refund within 1 business day. Bank Processing Time: 7-10 business days |
| Others | Sofortbanking, iDEAL, OXXO, Przelewy24 | Refund within 1 business day. Bank Processing Time: 7-10 business days |
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*The right of final interpretation of the refund policy resides with BETAFPV
